Partner programme

Call centres: join us

Our model relies on a carefully selected network of partner call centres and BPO operators. If you run a centre in Morocco, Tunisia or Madagascar, our partnership programme is designed for you.

What we bring to the table

Markets served

Commercial opportunities across Europe, Canada, the United States and the six GCC countries, subject to projects won.

European legal framework

Contracting through our Spanish entity, GDPR and European-law framework — reassuring for principals.

AI tooling

Tools are selected by project; access, costs and responsibilities are confirmed in the partner agreement.

Knowledge transfer

Training on AI tools, best practices, certification support and maturity ramp-up.

Profile we look for

We select our partners with high standards. Our credibility with principals depends directly on the quality of our network.

Capacity documented and validated for each project's needs

Reliable technical infrastructure (redundant connectivity, backup power)

GDPR compliance; any certification is checked centre by centre for validity and relevant scope

Proven experience in at least one vertical or language area

Stable and professional management

Structured reporting and adherence to contractually agreed SLAs

Commitment to quality of work life and controlled attrition

Onboarding process

First exchange

Mutual introduction under NDA.

Operational audit

On-site visit or remote audit.

Skills assessment

Hands-on tests and interviews.

Framework agreement

Definition of commercial terms and commitments.

Onboarding

Training and partner kit roll-out.

Operational pilot

Progressive launch followed by ramp-up.

Apply to the partner programme

We review every application carefully and get back to you within ten working days.